0

Everything You Need to Know

Find quick answers to questions about our handmade natural fiber collections, our artisan community, and our ordering process. If you can’t find what you’re looking for, feel free to reach out to our team directly.

Orders & Delivery

You can easily place an order through our website by selecting your favorite items and proceeding to checkout.
For bulk or business orders, feel free to contact us directly for personalized support.

Delivery times depend on your location and the size of your order.
Standard orders are usually processed within a few days, while larger or wholesale orders may require additional preparation time before shipping.

 

Yes, we ship worldwide. We carefully package each item and work with trusted shipping partners to ensure your order arrives safely and in perfect condition.


Products & Customization

Absolutely. All our products are handmade by experienced Moroccan craftsmen using natural fibers and authentic leather. Each piece is unique.

Yes, we offer custom orders for certain product categories (color, size, design). Contact us with your specifications and we will make you a tailored proposal.

On the Catalogue page, use the search bar at the top to directly enter the product’s TP ID (example: TP-001, CNTR13, LMHF-003). The corresponding product will be displayed immediately.

Tazapanier offers 4 main categories: Leather (bags, belts, sandals), Basketry (baskets, trays, décor), Furniture (tables, chairs) and Accessories (hats, lights, natural jewellery).

Payment & Security

We accept bank transfers, Western Union, and cash on delivery for certain areas. Details are communicated during order confirmation.

Yes. Our site uses the HTTPS (SSL) protocol to secure your data. Furthermore, our cart system collects no banking information — payments are made only after direct confirmation with our team.

For individual orders, there is no minimum. For wholesale orders, a minimum may apply depending on the categories. Contact us for more information.

Didn't find your answer?

Contact us directly, we'll be happy to help within 24h.

Scroll to Top